AI-powered policy and claims support for insurers and brokers.
aryyo connects directly to your policy administration and claims systems — and makes that information available to your policyholders on WhatsApp, the channel they already use every day. No new app to download, no new system for staff to learn, no code for your team to write.
“What is the status of my claim?”
“When is my premium due?”
“What does my policy cover?”
“How do I renew my policy?”
Your call center and branch staff answer these questions dozens of times a day. Every interaction takes 3–5 minutes of staff time, and policyholders are often calling during office hours when they're at work themselves. When your offices are closed, they have no way to check a claim or pay a premium at all.
3–4 hrs
Staff time consumed daily at 50 queries/day
Claims status, premiums, and policy details — answered instantly.
aryyo queries your policy administration or claims system directly, verifies the policyholder's identity, and responds in plain language.
Plain-language answers, grounded in your own systems.
A policyholder can ask about a claim, a premium, or their coverage in their own words — aryyo understands the intent, queries the right system, and responds accurately. It's also document-grounded: upload your policy wording or FAQs and aryyo answers coverage questions from your own documents.
Claims status & filing
- What is the status of claim CL-4821?
- What documents are still outstanding on my claim?
- I would like to file a new claim — what do you need from me?
- How long will my claim take to process?
Policy & coverage info
- What does my policy cover?
- What is my policy number and start date?
- Am I covered for this specific situation?
- Send me a copy of my policy document.
Premiums & payments
Policyholders pay via M-Pesa or card and message the confirmation — aryyo verifies receipt against your policy management system and confirms instantly. Reminders go out automatically before a premium is due.
- When is my next premium due and how much?
- I just paid my premium — has it been received?
- Remind me 5 days before my premium is due.
Quotes & onboarding
- I would like a quote for motor insurance.
- What information do you need to onboard me?
Renewals & agent handoff
- How do I renew my policy before it expires?
- I want to speak to my agent or broker about this.
- What happens if my policy lapses?
Live in 2–3 weeks.
We connect to your existing systems via their APIs — policy administration platform, claims management system, or underwriting software. If it doesn't expose one, we work with your team to set up a simple read-only data bridge — we never require write access to your production systems for policyholder query use cases.
- 1
Discovery call
We map the policyholder queries you want to automate to the API endpoints or database views in your policy administration and claims systems.
1 hour
- 2
Configuration
We configure aryyo with your company's products, system endpoints, authentication, and the AI's instructions for each query and claims-status type.
3–5 days
- 3
Testing
We run the full set of claims and policy query scenarios with your team using real, sandboxed data.
2–3 days
- 4
Go live
Your company's WhatsApp Business number is connected. Policyholders start using it from day one — no app to download, no onboarding required.
Total time from first conversation to live: typically 2–3 weeks.
Built for sensitive policy and claims data.
We understand that policyholder and claims data is sensitive, and aryyo is built with this in mind from the ground up.
Read-only by default
The AI agent has no ability to approve claims, alter coverage, or process payments. It retrieves and reports; it does not write.
Policyholder verification
Before returning claim or policy information, aryyo verifies identity using a registered phone number, policy number, or national ID — configurable to your security policy.
Encrypted credentials
All API keys and system credentials are stored with AES-256-GCM encryption.
No data storage
aryyo does not retain policyholder or claims data beyond the conversation session — data is queried live and returned to the policyholder.
SSRF protection
All outbound API calls are validated to prevent any form of system abuse.
Audit trail
Every query is logged with a timestamp, policyholder identifier, and query type for compliance records.
What insurers typically achieve.
Outcomes reported by insurance companies and brokers running their highest-volume query types through aryyo.
| Reduction in routine claims & policy queries | 60–80% of basic claim-status and policy queries handled without staff |
|---|---|
| Staff hours freed per day | 3–5 hours redirected to underwriting and complex claims |
| Policyholder response time | Instant — versus call center hold times of 5–20 minutes |
| After-hours availability | 24 hours a day, 7 days a week |
| Renewal completion | Higher on-time renewal rates with automated reminders |
| Premium collection | 15–30% reduction in lapsed policies when payment reminders are active |
30-day free pilot
Bring your insurance business
into the conversation.
No payment required during the pilot. See the results before you commit — typically live within 2–3 weeks.