A communication layer for dispatch, drivers, and customers.
Logistics is operationally complex and communication-heavy — shippers want to know where their consignment is, drivers need updated instructions, and dispatchers need exceptions escalated. aryyo connects to your TMS and driver tracking API to handle it all on WhatsApp, eliminating the call centre bottleneck.
Tracking, exceptions, and proof of delivery — without a call centre.
aryyo queries your TMS directly for shipment status, pushes proactive delay alerts, and logs proof of delivery — all on the channel shippers and drivers already use.
Connect your TMS, cut out the call centre.
A logistics company connects their TMS and driver tracking API — then uploads their delivery SLAs and escalation procedures. aryyo becomes the communication layer between dispatch, drivers, and customers.
Shipment tracking
A customer WhatsApps their tracking number. aryyo calls your TMS, returns current location, last checkpoint, and estimated delivery window — instantly, without a dispatcher.
- Live lookup against your TMS
- Current location, last checkpoint & ETA
- No call centre required
Delivery exception alerts
When the TMS flags a delay, aryyo proactively notifies the consignee with the reason and revised ETA — before they have to ask.
- Proactive delay notifications
- Reason & revised ETA included
Driver coordination
A driver messages "address not found." aryyo calls the order API, retrieves the customer's contact, attempts to reach them, and returns updated instructions.
- Order lookup from a driver message
- Updated delivery instructions returned
B2B dispatch queries
A retail chain's operations team asks "how many deliveries are pending from Nairobi warehouse today?" aryyo queries the TMS and returns the count, broken down by route.
- Live TMS queries for ops teams
- Breakdowns by route or warehouse
Proof of delivery
A driver sends a photo via WhatsApp. aryyo logs it against the order in the TMS and confirms receipt to the consignee.
- Photo logged against the order
- Receipt confirmed to consignee
Returns coordination
A customer requests a pickup for a rejected delivery. aryyo logs the return request, schedules a pickup via the TMS, and confirms to the customer — all in one chat.
- Return request logged automatically
- Pickup scheduled via your TMS
Works with your existing stack.
Connect the TMS, mapping, and messaging platforms you already run — no migration, no rip-and-replace.
- Sendy
- Lori Systems
- Custom TMS APIs
- Google Maps
- Africa's Talking SMS
Thousands of status calls, automated.
Each manual status call costs 3–5 minutes of dispatcher time. A mid-size logistics company handling 1,000 deliveries a day generates thousands of inbound queries — automating 70% of them is a direct operating cost reduction.
Logistics & Supply Chain
Put your dispatch desk
on WhatsApp.
14-day free trial. No card required. We'll help you set up your first chatbot.