Retail & E-commerce

From product discovery to payment — in a single chat.

A customer can browse your catalogue, ask questions, and pay via M-Pesa, card, or bank transfer — all without leaving WhatsApp. aryyo connects to your store, inventory, and payment systems to handle the entire purchase journey end-to-end, plus order tracking, returns, and loyalty after the sale.

In conversation

From 'do you have this?' to a completed payment, in one thread.

aryyo searches your catalogue, checks live stock and pricing, takes payment via M-Pesa or card, and tracks the order afterwards — all without the customer leaving the chat.

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How it fits

Connect your store, sell in the chat.

A retailer connects their order management system, inventory API, payment provider, and returns portal — then uploads their returns policy, shipping timelines, and product catalogue. aryyo handles the rest, from first question to completed sale, on the channel your customers already use.

Discovery to purchase, in one chat

A customer browses your catalogue, asks questions, picks a product, and pays — via M-Pesa, card, or bank transfer — without ever leaving WhatsApp. aryyo handles the whole funnel end-to-end: search, stock and pricing checks, payment collection, and order confirmation.

  • Product search & recommendations from your catalogue
  • Live stock & pricing checks
  • In-chat checkout — M-Pesa, card, or bank transfer
  • Order created and confirmation sent automatically

Order tracking

A customer sends "where is my order?" on WhatsApp. aryyo calls your order management system with their identifier, retrieves real-time shipment status, and responds with carrier, estimated delivery, and a tracking link.

  • Real-time shipment status
  • Carrier name & tracking link

Product discovery

"Do you have this jacket in XL in black?" aryyo queries your inventory API and responds with availability and price — then walks the customer straight into checkout if they want to buy.

  • Live stock & pricing
  • Straight into in-chat checkout

Returns initiation

aryyo checks eligibility against your returns policy document, calls the returns API to log the request, and sends the return label reference — all in one conversation.

  • Policy-checked eligibility
  • Automatic return reference

Promotions & loyalty

A customer asks about their points balance. aryyo calls your loyalty API, retrieves the balance, and explains what they can redeem and how.

  • Points balance lookup
  • Redemption guidance

Post-purchase upsell

After confirming delivery, aryyo surfaces a relevant cross-sell based on what was purchased — drawn straight from your product catalogue, and ready to check out in the same chat.

  • Delivery confirmation
  • Catalogue-driven cross-sell with in-chat checkout
Integrations

Works with your existing stack.

Connect the platforms you already run your store on — no migration, no rip-and-replace.

  • Shopify
  • WooCommerce
  • Jumia Seller API
  • Loyverse POS
  • Lightspeed
  • Square
  • Mailchimp
  • Stripe
  • M-Pesa
Why it matters

Plug the two biggest revenue leaks in e-commerce.

Cart abandonment and post-purchase friction cost retailers more than almost anything else. aryyo plugs both — without adding headcount.

Retail & E-commerce

Turn your store
into a conversation.

14-day free trial. No card required. We'll help you set up your first chatbot.