Customer Support

FAQ answers grounded in your own documents.

Most support tickets are the same handful of questions, answered the same way, every time. aryyo connects to your knowledge base and live systems to answer them instantly — accurately, in the customer's own words, on the channel they already use.

In conversation

Answers grounded in your documents — and your live systems.

aryyo blends your uploaded policies and FAQs with live lookups against your order, account, or booking systems, and escalates with full context when it genuinely needs a person.

aryyo
WhatsApp
Type a message...
What it does

A support agent that knows your business.

Upload your policies, FAQs, and product information, and connect the systems that hold live customer data. aryyo combines both — answering from your documents and your systems in a single conversation.

Document-grounded answers

Upload your FAQs, policies, SOPs, and product catalogues — aryyo answers customer questions directly from your own content, accurately and in plain language.

  • Policies, FAQs & SOPs
  • Product catalogues & price lists
  • Answers in the customer's own language

Order, account & booking status

Connect any system — order management, CRM, booking engine, core banking — and aryyo answers status questions live, without a human.

  • Live status from your systems
  • No flows to build or maintain

Always-on, every channel

WhatsApp, Telegram, SMS, and a web widget — from a single configuration. Customers reach you on the channel they already use, any time of day.

  • WhatsApp, Telegram, SMS & web
  • 24/7 availability

Conversation memory

Customers can continue a conversation where they left off — no repeating themselves across messages or sessions.

  • Full session history
  • Context carried across messages

Smart escalation

When a query needs a human — a complaint, an edge case, a policy exception — aryyo recognises it and hands off with full context, instead of guessing.

  • Recognises when to hand off
  • Full conversation context passed to your team

Parallel multi-step resolution

A single message can trigger multiple checks at once — verify an order, check a refund policy, and look up a delivery slot — resolved in one response, in seconds.

  • Multiple systems queried in parallel
  • Complex queries resolved in one response
Channels

Meet customers where they already are.

Deploy the same agent across every channel your customers use, from one configuration.

  • WhatsApp
  • Telegram
  • SMS
  • Web Widget
Why it matters

Free your team for the conversations that need them.

Most support tickets are repeat questions with a known answer. aryyo handles those instantly and accurately — so your team can focus on the complaints, edge cases, and conversations that actually need a human.

Customer Support

Turn your FAQ
into a conversation.

14-day free trial. No card required. We'll help you set up your first chatbot.