FAQ answers grounded in your own documents.
Most support tickets are the same handful of questions, answered the same way, every time. aryyo connects to your knowledge base and live systems to answer them instantly — accurately, in the customer's own words, on the channel they already use.
Answers grounded in your documents — and your live systems.
aryyo blends your uploaded policies and FAQs with live lookups against your order, account, or booking systems, and escalates with full context when it genuinely needs a person.
A support agent that knows your business.
Upload your policies, FAQs, and product information, and connect the systems that hold live customer data. aryyo combines both — answering from your documents and your systems in a single conversation.
Document-grounded answers
Upload your FAQs, policies, SOPs, and product catalogues — aryyo answers customer questions directly from your own content, accurately and in plain language.
- Policies, FAQs & SOPs
- Product catalogues & price lists
- Answers in the customer's own language
Order, account & booking status
Connect any system — order management, CRM, booking engine, core banking — and aryyo answers status questions live, without a human.
- Live status from your systems
- No flows to build or maintain
Always-on, every channel
WhatsApp, Telegram, SMS, and a web widget — from a single configuration. Customers reach you on the channel they already use, any time of day.
- WhatsApp, Telegram, SMS & web
- 24/7 availability
Conversation memory
Customers can continue a conversation where they left off — no repeating themselves across messages or sessions.
- Full session history
- Context carried across messages
Smart escalation
When a query needs a human — a complaint, an edge case, a policy exception — aryyo recognises it and hands off with full context, instead of guessing.
- Recognises when to hand off
- Full conversation context passed to your team
Parallel multi-step resolution
A single message can trigger multiple checks at once — verify an order, check a refund policy, and look up a delivery slot — resolved in one response, in seconds.
- Multiple systems queried in parallel
- Complex queries resolved in one response
Meet customers where they already are.
Deploy the same agent across every channel your customers use, from one configuration.
- Telegram
- SMS
- Web Widget
Free your team for the conversations that need them.
Most support tickets are repeat questions with a known answer. aryyo handles those instantly and accurately — so your team can focus on the complaints, edge cases, and conversations that actually need a human.
Customer Support
Turn your FAQ
into a conversation.
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